Policies & Shipping

Please read before purchasing;

NOTE: Shipping and Processing times are different. Once your order is processed, an email will be sent with tracking and shipping codes.

SOCIAL EXPMNT IS NOT RESPONSIBLE FOR CUSTOM FEES, CUSTOM HOLDAGES, OR LOST PACKAGES. INTERNATIONAL CUSTOMERS, PLEASE CHOOSE YOUR SHIPMENT COURIER WISELY- ESPECIALLY WITH MORE EXPENSIVE PURCHASES! UPS & DHL ARE HIGHLY RECOMMENDED AS OPPOSE TO USPS FOR INTERNATIONAL ORDERS! 

PROCESSING TIME: Average Processing Time is *UP TO 2 WEEKS, UP TO 14 DAYS.*

Based on order volume, this processing time will fluctuate, and during busy periods will likely increase.

REFUND POLICY:

NO REFUNDS UNLESS; Item(s) arrive defective/damaged or Item(s) have yet to ship when refund is requested. Shipping is non-refundable.

Exchange Policy: Exchanges are welcomed on a case by case basis.

WE SHIP WORLDWIDE FROM LOS ANGELES, USA. Estimated shipment times are based on your location and are provided by the courier you choose at checkout.

All other inquiries please contact: socialexpmnt@gmail.com 💔

Social Expmnt Privacy Policy;

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from socialecxperiment.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices please contact us by e-mail at socialexpmnt@gmail.com